Safe Play Policy

Together, let's create a safe & fun experience

Safe Play Policy:

Children and caregivers stay together at all times.
Use inside voices and walking feet in the museum.
Pick up toys and exhibit props when you are done using them.
Use toys for their intended use.
Treat others in a safe and respectful manner.
Lyn's Little Learners is designed for children 3 and under.
Adults must accompany children to the bathrooms.

Museum Policy:

Unaccompanied Guest Policy

For the safety of our guests, we do not allow any children without adults, or adults without children. Children must be accompanied by an adult, 18 years old or older.

Adults unaccompanied by children may be accompanied by a staff member, if staffing is available.

Child/Adult Ratio Policy

For the enjoyment and safety of all of our guests, at least one adult is required to accompany up to 5 children. This ensures that adults are able to interact with and keep eyes on all the children under their care.

Group Policy

For groups with 10 or more children advanced reservations are required. This allows us time to assure that we are properly staffed for your party and notify our other guests of the increased number of people in the museum. For more information or to reserve a time, please contact Kristi at 541-772-9922 or kristi@kid-time.org.

Animal Policy

We do not allow pets in the museum. Certified service animals are always welcome. Under the Americans with Disabilities Act, “comfort”, “therapy”, or “emotional support animals” do not meet the definition of a service animal.

Substance Policy

Food is allowed at the table outside Lyn’s Little Learners, outside in the Outdoor Adventure or in the Annex Kitchen Studio. Sealed drinks (water bottles, sippy cups) are allowed within the museum unless otherwise noted. Notify staff immediately in the case of a spill.

The use of alcohol, tobacco, vaporizers, cannabis, or any illegal substance is strictly prohibited anywhere at the Children’s Museum and within 10 feet of any entrance.

Weapons Policy

For the safety of our children, no weapons (including concealed guns, open carry guns, or air guns) are allowed. The Children's Museum of Southern Oregon, a private, non-profit Children's Museum and Preschool, is committed to maintaining a safe and secure environment. This policy is a proactive step towards reducing risks associated with intentional or accidental use of weapons regardless of whether a federal or state license to possess the same has been issued to the possessor. Anyone possessing a weapon will be asked to remove it from our premises immediately. Refusal to do so will be considered trespassing. The only exception to this policy is law enforcement.

Dress Code

Guests wearing or otherwise displaying obscene messages, symbols/language of hate, or content that is generally inappropriate for a children’s museum will not be allowed. This includes the display of imagery or words that convey violence, weaponry, profanity, racism, nudity, or incite unsafe behaviors. The Children’s Museum reserves the right to determine what imagery, terms, language, etc. fit the criteria above. Examples of prohibited symbolism: Nazi swastika; Confederate flag. 8.

Appropriate Behavior

Aggressive and threatening behaviors towards staff or other museum patrons are not tolerated and will result in removal from the facility. This includes but is not limited to: a. Threats of harm or physical violence. b. Derogatory or inappropriate comments or remarks about an individual(s) religion, culture, or race. c. Homophobic, sexist, or other derogatory language or remarks. d. Verbal abuse including offensive, profane, and vulgar language. e. Unwelcome and/or inappropriate sexual remarks or physical advances.

The health, safety, and comfort of our visitors is a high priority

Maintaining a clean museum is paramount to our daily operations. We have implemented enhanced measures to protect you and your family. Our staff is closely adhering to recommendations and guidelines set forth by the World Health Organization (WHO), Center for Disease Control (CDC), Oregon Health Authority (OHA), and Jackson County, as well as the Association of Children’s Museums (ACM) and the American Alliance of Museums (AAM).

Sanitizing & Disinfecting Procedures at the Children’s Museum:

Museum exhibits are sanitized daily
High-traffic surfaces are cleaned multiple times a day
Items within the exhibits (toys, pillows, costumes, etc.) are washed and sanitized on a regular schedule.
Sanitize bins are placed within the museum for your convenience. If you see an item in need of cleaning or repair - place it in a sanitize bin or inform a staff member.

Restrooms: Public restrooms are sanitized and disinfected mid-day, again at night by our janitorial staff, and spot cleaned multiple times daily.

Hand Sanitizing Stations: Hand sanitizer dispensers are posted throughout the Museum. We encourage guests to sanitize their hands upon entering and exiting the Museum.

Safe Health Guidelines for Museum Guests:

Stay home for your own safety and wellness, and that of all Museum visitors, if you or
your child is experiencing a cough, fever, shortness of breath, or flu-like symptoms.
Cough or sneeze into your elbow or a tissue. Dispose of the tissue.
Wash hands with soap and water or use a hand sanitizer before/after eating, when entering/exiting the Museum, after using the restroom, and after coughing/sneezing.
Avoid touching your eyes, nose or mouth.
Avoid close contact with people who are sick. Maintain at least 3 feet of space between you and an ill person, or someone who is coughing or sneezing.
If someone in your party is coughing or sneezing excessively or appears ill, museum staff may request that you leave the museum and return on another day. Guests asked to leave will be given free passes to return another time.